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Insurance Process


The process starts with verifying your insurance benefits by a Custom Care Solutions’ patient coordinator. You will be informed of your insurance coverage and provided an estimate of what your patient responsibility will be.  We will work with your physician and therapist to obtain a prescription and clinical notes to support medical necessity for your compression garments. 

Insurance Billing

As a courtesy, we will bill your insurance for you. Estimated out-of-pocket costs will be pre-collected before your compression garments are ordered. Final costs will be shown on the Explanation of Benefits you receive from your insurance company once the claim has been processed. Your insurance company determines the amount you are responsible to pay based on your plan policy.

Our current insurance contracts include:
  • First Choice Network

  • Homelink

  • Lifewise

  • Premera Blue Cross

  • Washington State Labor & Industries

  • Washington State Medicaid

If your insurance is not listed above, we will provide details about your options so that you can make the best decision before your order is placed.  For those who do not have insurance coverage, we offer discounts and reasonable payment plans. We accept most major credit cards. 

If you are a new patient for Custom Care Solutions, please complete the following forms:

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